At LagosBabe, your privacy is important to us. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
1.1 Information You Provide
- Email Address: Required to create your account and send you important updates
- Chat Conversations: All messages between you and Nike are stored to provide memory and personalization
- Profile Information: Any personal details you share with Nike (name, age, location, interests, etc.)
- Feedback: Any feedback or support requests you send us
1.2 Automatically Collected Information
- Usage Data: How you interact with Nike (message count, login times, feature usage)
- Device Information: Browser type, device type, IP address, operating system
- Cookies: Small files stored on your device to keep you logged in and improve your experience
2. How We Use Your Information
We use your data to:
- Provide Nike's Services: Store your conversation history so Nike can remember and personalize responses
- Improve Our AI: Analyze conversations (in aggregate, anonymized form) to make Nike smarter and more culturally aware
- Send Updates: Email you about new features, important changes, or account issues
- Customer Support: Help you when you have questions or technical problems
- Safety: Detect and prevent abuse, fraud, or harmful content
- Legal Compliance: Comply with Nigerian laws and regulations
3. How We Store and Protect Your Data
3.1 Data Storage
- Your data is stored on secure servers with encryption
- Conversations are retained for 90 days by default to provide Nike's memory feature
- You can delete specific conversations or your entire account at any time
3.2 Security Measures
- Industry-standard encryption (HTTPS/TLS) for data transmission
- Secure password hashing (never stored in plain text)
- Regular security audits and updates
- Access controls limiting who can view your data internally
4. Data Sharing and Third Parties
4.1 We DO NOT Sell Your Data
We will never sell, rent, or trade your personal information to third parties for marketing purposes. Period.
4.2 Third-Party Services We Use
We work with trusted service providers to operate LagosBabe:
- OpenAI: Powers Nike's AI responses (your messages are sent to OpenAI's API)
- Cloud Hosting: Servers that store your data securely
- Payment Processors: Paystack for handling subscription payments
- Analytics: Basic usage analytics to understand how people use LagosBabe
These providers have their own privacy policies and are contractually obligated to protect your data.
4.3 When We Must Share Data
We may disclose your information if:
- Required by Nigerian law or legal process
- Necessary to protect someone's safety or prevent harm
- You give us explicit permission
5. Your Rights and Choices
5.1 Access Your Data
You can request a copy of all data we have about you by emailing support@lagosbabe.com
5.2 Delete Your Data
You can:
- Delete specific conversations from your chat history
- Delete your entire account (this removes all your data permanently)
- Request data deletion by contacting support
5.3 Correct Your Data
You can update your profile information or correct any inaccurate data at any time in your account settings.
5.4 Opt-Out of Emails
You can unsubscribe from promotional emails anytime (though we'll still send important account-related emails).
6. Children's Privacy
LagosBabe is not intended for children under 18. We don't knowingly collect data from minors. If you're a parent and believe your child has used LagosBabe, please contact us immediately at support@lagosbabe.com
7. Cookies and Tracking
We use cookies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how people use LagosBabe
You can disable cookies in your browser settings, but this may limit some features.
8. International Users
LagosBabe is primarily designed for Nigerians, but users from other countries are welcome. Your data may be processed in servers located outside Nigeria, but we ensure it's protected according to this policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do:
- We'll update the "Last Updated" date at the top
- We'll notify you via email if changes are significant
- Continued use of LagosBabe means you accept the updated policy
10. AI-Specific Privacy Notes
10.1 How Nike Uses Your Conversations
- Nike stores your conversations to provide memory and personalization
- Your chats may be analyzed (anonymously) to improve Nike's responses
- Nike is an AI - she doesn't have independent thoughts or feelings about your data
10.2 What Nike Doesn't Do
- Nike doesn't share your conversations with other users
- Nike doesn't "gossip" about you to anyone
- Nike's memory is isolated to your account only
11. Contact Us
If you have questions, concerns, or requests about your privacy:
Subject Line: "Privacy Question" or "Data Request"
Response Time: We typically respond within 48 hours
12. Legal Basis (For Nigerian Law Compliance)
We process your data based on:
- Consent: You agree to this policy when creating an account
- Contract: Necessary to provide Nike's services to you
- Legitimate Interest: Improving our services and preventing abuse
- Legal Obligation: Complying with Nigerian data protection laws
13. Your California Privacy Rights (If Applicable)
If you're a California resident, you have additional rights under CCPA. Contact us for details.
14. Nigerian Data Protection Rights
Under Nigerian data protection laws (NDPR), you have the right to:
- Know what data we collect and why
- Access your data
- Correct inaccurate data
- Delete your data
- Object to data processing
- File a complaint with NITDA if you believe your rights are violated
Bottom Line: We respect your privacy. We collect what's necessary to make Nike work. We protect your data. We give you control. We're here if you have questions.
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