At LagosBabe, we take your privacy seriously. This Privacy Policy explains what data we collect, how we use it, how long we keep it, and the choices you have. It applies to the LagosBabe app, website, and the AI chat experience with AI Nike.
- We collect basic account details (like your email) and your conversations with AI Nike.
- We use this data to run the service, personalize your experience, and improve AI quality.
- AI Nike is an AI system, not a human, and cannot form romantic or emotional relationships.
- We do not sell your personal data to third parties.
- You can request deletion of your account and associated data.
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: Such as your email address and, optionally, your name or display name.
- Chat Content: Messages you send to and receive from AI Nike, including prompts, replies, and feedback.
- Profile & Preferences: Optional details you choose to share (e.g. interests, preferences) for personalization.
- Support Requests: Any messages you send to our support email or in-app support channels.
1.2 Information Collected Automatically
- Usage Data: App usage, features used, dates and times of interactions, approximate session length.
- Device and Log Data: Device type, operating system, anonymized identifiers, IP address (for security and abuse prevention).
- Cookies / Local Storage: Used to keep you signed in, store basic settings, and improve app performance.
2. How We Use Your Information
We process your information to operate, maintain, and improve LagosBabe and AI Nike, including:
- Providing the Service: To authenticate you, deliver chat responses, store recent conversation context, and manage your plan/limits.
- Personalization: To remember your preferences and recent conversations so AI Nike can provide more relevant and consistent replies.
- Safety and Abuse Prevention: To detect spam, abuse, or policy-violating behaviour and protect other users and our systems.
- Analytics and Improvements: To understand generalized usage patterns and improve AI quality (e.g. by analyzing anonymized or aggregated data).
- Legal Compliance: To comply with applicable laws, requests from authorities (where valid), and our legal obligations.
- Communications: To send essential service emails (e.g. account, billing or security notices). You may opt out of non-essential marketing emails.
3. Data Storage, Retention and Security
3.1 Where Your Data is Stored
- Your data is stored on secure cloud servers using industry-standard security practices.
- Transmission between your device and our servers uses encryption (HTTPS/TLS).
3.2 How Long We Keep Your Data
- Conversation Data: By default, we retain your chat conversations with AI Nike for up to 90 days to support continuity and personalization.
- If you delete specific messages or your account in the app, they will no longer be visible to you. However, copies may remain in secure backups and logs for up to the default retention period (typically up to 90 days) for security, fraud prevention, and legal compliance.
- We may retain certain non-personal or aggregated data for a longer period for analytics and service improvement. This data cannot be used to identify you.
3.3 Security Measures
- Encryption in transit (HTTPS/TLS) and at-rest for key data elements where applicable.
- Secure password handling (e.g. hashing; no plain-text passwords).
- Access controls so only authorized personnel can access operational data when needed.
4. How We Share Your Information
4.1 We Do Not Sell Your Data
We do not sell your personal data to advertisers, data brokers, or any other third parties.
4.2 Third-Party Service Providers
We may share limited data with trusted providers who help us operate LagosBabe:
- AI Infrastructure Providers: To generate AI responses (for example, via secure AI APIs).
- Cloud Hosting Providers: To store and process data securely.
- Payment Processors / App Stores: For subscriptions and in-app purchases (e.g. Google Play billing). We do not receive your full payment card details.
- Analytics & Logging: To monitor performance, usage patterns, and errors (in aggregated or pseudonymized forms).
These providers are bound by contracts to protect your information and to use it only for providing services to us.
4.3 Legal Requirements and Safety
We may disclose information if we believe it is reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or government requests.
- Enforce our Terms of Service or investigate potential violations.
- Protect the rights, property, or safety of our users, the public, or LagosBabe.
5. Your Rights and Choices
5.1 Access and Correction
You may request access to the personal data we hold about you and ask for corrections if any information is inaccurate or incomplete.
5.2 Deletion
You can:
- Delete specific chats from within the app (they will no longer be visible to you).
- Request deletion of your account and associated personal data, subject to legal or security-related retention.
5.3 Communication Preferences
You can opt out of non-essential marketing or promotional emails by using the unsubscribe link in those messages. We may still send you important service or security-related emails.
6. Children’s Privacy
LagosBabe and AI Nike are designed for adults aged 18 and above only. We do not knowingly collect personal data from anyone under 18. If you believe a minor has used our service or provided personal information, please contact us so we can take appropriate action.
7. Cookies and Similar Technologies
We use cookies, local storage, and similar technologies to keep you signed in, store preferences, and improve app performance. You may adjust your browser or device settings to limit or block cookies, but some features may not work correctly.
8. International Users
LagosBabe is primarily designed for users in Nigeria, but may be accessed from other locations. Your data may therefore be processed and stored on servers located outside your country, in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our service, legal requirements, or data practices. When we do, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional in-app or email notice.
10. AI-Specific Notes About AI Nike
10.1 AI Nike is Not Human
- AI Nike is an artificial intelligence system, not a human being.
- AI Nike cannot form romantic, emotional, or personal relationships.
- All responses are generated based on patterns in data; they are not personal opinions, feelings, or promises.
10.2 Use of Your Conversations for AI
- Your chat content may be used to maintain short-term memory (up to ~90 days) to keep conversations coherent.
- We may use anonymized or aggregated conversation data to improve AI performance, safety, and accuracy.
- We implement safeguards to avoid using your data to identify you personally in any analytics or AI improvement process.
10.3 Not a Substitute for Professional Help
AI Nike cannot provide medical, legal, financial, or professional mental health advice. If you are in crisis or need professional support, please contact qualified professionals or local emergency services in your area.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@lagosbabe.com
Website: https://lagosbabe.com